Wall of love for AmberApp

Customer support was prompt. I was able to book an appointment to actually talk with someone. The issue I had was resolved in a short amount of time, and some compensation was provided. Overall, my experience with AmberApp has been positive.

App is super easy to use, and the customer support is excellent. I'd really like to be able to switch between seeing Bitcoin price in AUD and USD, and also have it in dark mode. Other than that, great app.

App is a bit slow but their dev team are working hard on version 2 of the app to optimise the performance and usability. Experienced an issue recently where their app was down but I was assured it was just a small issue with their wholesale liquidity provider and was resolved quickly. Looking forward to to when they expand their support coverage. As an Amber Black user I am mostly happy but would be good if they can update their customers if any of their thresholds change for Bitcoin withdrawals. They recently changed their threshold from 2 million sats to 5 million sats so had to pay the bitcoin network fee where previously i didnt. Thanks Brian.

I started using Amber a few years ago. Great app and service . I've used most features , like Amber Black, schedules for stacking etc etc. ive moved AUD to BTC and back and have recently moved BTC from Amber to my hardware wallet. I feel I've tested the service end to end now. Can't fault it. Any time I've needed help I've sent a message on chat and have had someone come back to me with clear answers. Simple and user friendly app, backed up by good customer service.

I have always found the support from Amber app fast and helpful. I would highly recommend anyone on their crypto journey to use Amber App.

The team at Amber have been very quick with their responses and walked me through my technical enquiry. Not everyone has the same technical skills and these guys showed respect to my limited understanding and helped me out. Great team!

I've been using AmberApp for over 6 months now to stack sats and it's been a great experience. Any issues have been quickly resolved by the support staff. Very impressed and easy to use to convert fiat to sats and then send to my hardware wallet. Would highly recommend 😃

I’m a fan of everything AmberApp. I use them for my SMSF and personal. Anytime I have questions they answer quickly. It’s great to support a Bitcoin only company in Australia.

I did not know much about bitcoin and came across Amber App! I found the app to be really simple to use and I love that I can buy bitcoin at the touch of a button. Customer service team was really insightful and pleasant to deal with.

Can't fault Amber's customer support team! I initially had a few small issues when using the app, but the support team were fantastic in helping - quick to respond, friendly and genuinely helpful. I was assisted mainly by Paul who was so diligent and responsive, highly recommend! I like that Amber is Bitcoin only too and you can very easily use the interface, deposit funds and set up a DCA :)

Had issues purchasing though the big exchanges as my bank has deemed it to risky to allow purchases with the amount of fraudulent transactions occurring. Enter Amber App. Quick and easily to get set up and verified. Can set up a funds transfer through my banking app to automatically deposit a set amount each week. Perfect for me as a set-and-forget. Also shout out to the Tech team who helped me with all my queries along the way as I’m new to this. Let’s make some gains

Amber app has made investing in bitcoin extremely easy. It has a user friendly interface with plenty options of how you choose to invest. The team behind amber have also been super efficient on resolving any issues. I’ve been dealing with Paul. He’s extremely knowledgeable in the industry and seems very passionate.

Great man Paul looked after all my questions that I had and all problems sorted out within a couple of hours highly recommended

Love the fact that they are Bitcoin only!!! Great product which they seem very dedicated too and my experience with customer support so far was nothing but fantastic. Very quick response too.