Wall of love for Dealer Pay
Lisa Tuning
Bob Jackson
I've had to contact DealerPay support a few times and Tara has been amazing. Today, she fixed a problem I had within four minutes of me sending an email. That's unheard of in this day and age. THANKS TARA!!!
I've had to contact DealerPay support a few times and Tara has been amazing. Today, she fixed a problem I had within four minutes of me sending an email. That's unheard of in this day and age. THANKS TARA!!!
kristin shea
Ebony was great with training easy and responsive to all of our concerns. Highly recommend.
Jesse Mendoza
Ebony was awesome! She showed us the new DealerPay software and explained it to a tee. Super patient, answered all our questions, and really knew her stuff. If you’re getting a demo, hope you get Ebony, she’s great!
Ebony was awesome! She showed us the new DealerPay software and explained it to a tee. Super patient, answered all our questions, and really knew her stuff. If you’re getting a demo, hope you get Ebony, she’s great!
CARLOS VALDES
I found Ms. Ebony to very informative and knowledgeable and extremely nice ,pleasant and helpful I enjoyed having her training.
I found Ms. Ebony to very informative and knowledgeable and extremely nice ,pleasant and helpful I enjoyed having her training.
Andrew Vicari
Ebony was awesome and took her time during our install
A Google User
I’ve had the pleasure of working with Dealer Pay for years, and they’ve been nothing short of exceptional. Their support team (TARA HAHS) is incredibly approachable and consistently delivers prompt, top-tier assistance. I highly recommend Dealer Pay to anyone in need of reliable and outstanding service!
I’ve had the pleasure of working with Dealer Pay for years, and they’ve been nothing short of exceptional. Their support team (TARA HAHS) is incredibly approachable and consistently delivers prompt, top-tier assistance. I highly recommend Dealer Pay to anyone in need of reliable and outstanding service!
Theodora Lawrence
Andrea was superb
My training was excellent at the CMA’s Colonial Honda store
Jermaine Simpson
Andrea was great and very knowledgeable
Elijah Coles
ANDREA WAS GREAT AND HELPFUL
Jennie Lockett
Great help, Andrea was helpful and thorough! Thank you!
Ashley Faris
Michelle was awesome! Quick response time and answered all of my questions!
Michael Marmurowicz
Very helpful, very quick. Handled my questions very clearly. Thank you again
Nick Bagwell
Michelle was great to work with!!
Keri Kasper
Great team to work with. Very easy transition.
Austin Lewis
Tara fixed my issue in under 3 minutes, she was great!
Barb
Mazda West
Great Experience and Thanks for getting me Proficeint
Chris Harrison
Nikki Logan
She did a great job explaining things and helping me understand everything
courtneyhotnblazing
excellent service
Connie Shivley
MY ISSUE WAS HANDLED AND A RESPONSE WAS SENT TO ME IN MINS. LITERALLY .....PERFECT
Julia Hicks
Tara was very fast and responsive to my request, extremely helpful and very kind!! Great customer service!
Isaiah Reyland
Great experience with Michelle T. Efficient, friendly service. You won't have an issue after she helps!
Karanne Benton
Michelle is always so responsive when I need help. Super helpful and always nice to talk to.
Doris Jennings
Michelle Thornton was awesome and got me working
G Finnin
Customer support was very fast, friendly, and proficient.
Brandy Harville
eddie gray
Great Service Dealer Pay
Amanda Brodwater
Tara is my go-to for a reason. She's so helpful and efficient! She is the best.
Mary Rehmer
Courtney Willard
I had gotten locked out of my account and Michelle Thornton was so quick to help and very pleasant to speak with!!
brian schneider
andrea is so nice, got us up and running on the system so fast and even made sure the next day we were still able to use the system
andrea is so nice, got us up and running on the system so fast and even made sure the next day we were still able to use the system
Zachary Graves
Awesome product for our dealership. Andrea was super helpful getting us set up!
Emmanuel McClanahan
Andrea was the best to work with she knew her stuff and got me set quickly. Great experience!!!!! Love these folks!
Service Cashier
Tara was very helpful and answered all my questions. She installed the update and called just as she said she would. Great experience.
Tara was very helpful and answered all my questions. She installed the update and called just as she said she would. Great experience.
Stephanie Dowd
Michelle Thornton has helped me out so many times with any questions that I have. She's awesome!
Ashley Kempka
Kathy Simione
We had an issue with our new Dealership. Our Office manager rejected a debit and our account locked. Michelle let me know right away and worked with myself and our Bank to get it resolved as quick as possible. We were back and forth several times and Michelle was always available and never let us hang.
We had an issue with our new Dealership. Our Office manager rejected a debit and our account locked. Michelle let me know right away and worked with myself and our Bank to get it resolved as quick as possible. We were back and forth several times and Michelle was always available and never let us hang.
Ana Aguilar
Michelle was amazing! She was very professional and knowledgeable. She took the time to understand the problem and explained each step of the solution in a way that was easy to follow. Excellent customer service!
Michelle was amazing! She was very professional and knowledgeable. She took the time to understand the problem and explained each step of the solution in a way that was easy to follow. Excellent customer service!
Javier Delgadillo
Sherrie Rivera
I called to request help to login and Michelle knew who I was and helped me get a login and explained how to navigate - 5star for sure
I called to request help to login and Michelle knew who I was and helped me get a login and explained how to navigate - 5star for sure
Jan Hawthorn
Casey Skrabak
Shout out to Michelle T. for helping me quickly and efficiently!
Matthew Garza
Cylea Sullivan
Michelle was Great help!
Greg Pimentel
Megan & Ebony were beyond Great. Smooth process. No issues whatsoever. Would always recommend these two
brianna falciani
Megan & Ebony are fantastic!! 10 stars, great customer service/personalities !
Zahra Latif
Megan and ebony were amazing they trained me so well, any questions i had were answered thorougly, left traing understanding everything, would recommened for a fact
Megan and ebony were amazing they trained me so well, any questions i had were answered thorougly, left traing understanding everything, would recommened for a fact
SUPERSTITION SPRINGS LEXUS
Pam Baker
Alyssa Starr
Michelle was a huge help at explaining what I did wrong and how to correct it for future transactions. Being able chat with Michelle so quickly to learn how to navigate this new system was a breeze! Hope to get Michelle again if I ever have the need.
Michelle was a huge help at explaining what I did wrong and how to correct it for future transactions. Being able chat with Michelle so quickly to learn how to navigate this new system was a breeze! Hope to get Michelle again if I ever have the need.
Terre Craft
I greatly appreciated following up with an email when the issue was resolved. Thank you!!!
DealerStrong DealerStrong
Michelle has been very helpful on several occasions with figuring out the differences between settlements and deposits. She was also able to resolve issue causing the problem.
Michelle has been very helpful on several occasions with figuring out the differences between settlements and deposits. She was also able to resolve issue causing the problem.
Kathie Hopkins
I know when Michelle answers the call I will be taken care of with a smile in her voice. Everyone is very professional however when Michelle answers I feel like I'm calling home. Best person I've dealt with since we started with Dealer Pay. She never talks down, her voice never sounds like she is annoyed. Michelle just resolves things.
I know when Michelle answers the call I will be taken care of with a smile in her voice. Everyone is very professional however when Michelle answers I feel like I'm calling home. Best person I've dealt with since we started with Dealer Pay. She never talks down, her voice never sounds like she is annoyed. Michelle just resolves things.
Crystal Rehfeldt
Michelle Thornton at DealerPay support always answers my questions and solves any issues I may have almost before I've finished hitting the send button, and always with the utmost courtesy and friendliness.
Michelle Thornton at DealerPay support always answers my questions and solves any issues I may have almost before I've finished hitting the send button, and always with the utmost courtesy and friendliness.
Bridgette Wells
Heather Linn
Chandler was very nice throughout this interaction. She gave great info and a lead to assist with correction. I appreciate the service I received.
Chandler was very nice throughout this interaction. She gave great info and a lead to assist with correction. I appreciate the service I received.
Kaelyn dougan
Jennifer Warden
Michelle T. is awesome, she always helps me and gets me taken care of in a timely manner. She makes doing business easy and is always efficient!!
Michelle T. is awesome, she always helps me and gets me taken care of in a timely manner. She makes doing business easy and is always efficient!!
Sebastian Peronace
fast easy support - thank you
Scott Rodgers
Chris Horch
Ethan Emel
LOU DUNGAN
Personnel are ALWAYS quick to response and HELPFUL!
Carol Untisz
Vinny Girard
I called them during peak hours and they helped me fix the problem quickly while the customer was waiting. Excellent Job !
I called them during peak hours and they helped me fix the problem quickly while the customer was waiting. Excellent Job !
Stella Gonzales
Carla CAskey
SARA BROWN
Amazing customer service all around. Very responsive to emails and getting the issue taken care of promptly. Tara is absolutely amazing, always goes the extra mile to make sure we are taken care of.
Amazing customer service all around. Very responsive to emails and getting the issue taken care of promptly. Tara is absolutely amazing, always goes the extra mile to make sure we are taken care of.
ADMIN ADMIN
such a great company to use and anytime i have any issues i always ask or pray i get tara because she is simply the best and always gets the job done in a timely manner.
such a great company to use and anytime i have any issues i always ask or pray i get tara because she is simply the best and always gets the job done in a timely manner.
Joshua Puckett Lam
Matt Feldman
Dava Lenz
Michelle at Dealer Pay is the most helpful! We had an issue with holds not processing and she fixed it quickly. Thanks, Michelle!
Michelle at Dealer Pay is the most helpful! We had an issue with holds not processing and she fixed it quickly. Thanks, Michelle!
Luke Simowitz
Amy Daisey
Andrea and Ebony were wonderful the explained clear and in a way that made it very easy to understand thank you guys u were great
Andrea and Ebony were wonderful the explained clear and in a way that made it very easy to understand thank you guys u were great
Amanda Szymanski
Andrea and Ebony are very personable. Great teachers when learning a new payment system! 10/10
Jorge Zurita
Terrific job Andrea, thank you for all your help!!
James Mcbride
TARA HAHS WAS EXCELLENT TO WORK WITH!!!
Mr. GoldenState
Mariel, Megan, Andrea Great, informative
Alejandro Hernandez
Andrea and Megan were great. They made sure I understood the program. Profesional and friendly.
Brittney Coyle
Michelle was quick & assisted me with all my issues!
Maximo Arredondo
Great job & easy to follow by Megan & Andrea!
Derek Lourenco
Megan and andrea we awesome with helping assist getting new card readers set up. Smooth and easy process
Dante Giannandrea
Absolutely awesome and professional service from Megan and Andrea
Art Sanchez
Dealer Pay reps Andrea and Megan were very helpful and supportive with training.
Aaron Rodriguez
Andrea and Megan were fantastic in setting up access to DealerPay. I would highly recommend them for anybody using DealerPay.
Andrea and Megan were fantastic in setting up access to DealerPay. I would highly recommend them for anybody using DealerPay.
Andrew Keating
clear and precise
MARISSA LIMA
they've been the best for me and very knowledgeable. helps you in any way possible. don't ever change a thing
Monica Adame
I appreciate the fast response, and the courtesy of representative MIchelle. Thank you again for your help :)
WR
Will Robinson
Parts Manager - Carlock Toyota of Tupelo
We are really enjoying Dealer Pay. It has given us an easier and faster way to take payments. I would like to give a big shout out to Mariel Bautista. She was our setup support agent. She made the transition seamless and explained everything extremely well.
We are really enjoying Dealer Pay. It has given us an easier and faster way to take payments. I would like to give a big shout out to Mariel Bautista. She was our setup support agent. She made the transition seamless and explained everything extremely well.
BS
Ben Stillwagon
Director of IT - Cavender Auto Family
We recently implemented Dealer Pay's payment processing system at our largest dealerships. As is common with system changes, we encountered certain challenges; however, the Dealer Pay team provided exceptional support. Mariel Bautista and Ebony Harvey were instrumental in assisting our stores with device deployment, training, and post-installation support. We had questions regarding overnight batching, deposits, and optimal card reader usage, all of which Mariel and Ebony addressed thoroughly. Since the deployment, we have not experienced any issues and are prepared to transition additional stores to their platform. Overall, the experience has been highly positive.
We recently implemented Dealer Pay's payment processing system at our largest dealerships. As is common with system changes, we encountered certain challenges; however, the Dealer Pay team provided exceptional support. Mariel Bautista and Ebony Harvey were instrumental in assisting our stores with device deployment, training, and post-installation support. We had questions regarding overnight batching, deposits, and optimal card reader usage, all of which Mariel and Ebony addressed thoroughly. Since the deployment, we have not experienced any issues and are prepared to transition additional stores to their platform. Overall, the experience has been highly positive.
Tammy Pearson
Tara is a great asset to the company. She is always helpful and polite.
Amy Lively
I have been COMPLETELY satisfied with Dealer Pay! Great platform with exceptional service. I can honestly say that every time I email Tara with a question/issue, she ALWAYS responds within minutes!
I have been COMPLETELY satisfied with Dealer Pay! Great platform with exceptional service. I can honestly say that every time I email Tara with a question/issue, she ALWAYS responds within minutes!
Gary Clinton
dana anschutz
Our dealership made the move to Dealer Pay a few years ago and it was one of the best business decisions we ever made. Their platform has made us so much more efficient. The website is very user friendly, and the service is top-notch. Thank you, Dealer Pay! We are so happy to do business with you!
Our dealership made the move to Dealer Pay a few years ago and it was one of the best business decisions we ever made. Their platform has made us so much more efficient. The website is very user friendly, and the service is top-notch. Thank you, Dealer Pay! We are so happy to do business with you!
Jennifer Warden
Michelle T. is awesome, she always helps me and gets me taken care of in a timely manner.
kevin w
Any time I have a question, the Dealer Pay team answers promplty.
Al Grillo
CHANDLER WAS AWASOME, HELPED ME RIGHT AWAY
Derek D
They've been great to work with. Saved us a lot of money and very attentive to our support needs. Super easy to use!