> ## Documentation Index
>
> Fetch the complete documentation index at: https://testimonial.to/guide/llms.txt
> Use this file to discover all available pages before exploring further.

# Add a custom domain

> Point a subdomain you own at your Wall of Love and landing page.

Point a subdomain you own at your Wall of Love and landing page. Custom domains are available on paid plans. You need access to your domain’s DNS settings.

![](https://apuqtiwclzoqhluvxsdm.supabase.co/storage/v1/object/public/help-center/e7/e783492be017d8975cd2c7e4194fc842.png)

---

## What is a subdomain?

A subdomain sits in front of your main domain. Example: `love.yourwebsite.com` uses the subdomain **love** on **yourwebsite.com**.

Use a subdomain. Root domains such as `your-company.com` are not accepted.

---

## Add the custom domain in Testimonial

1.  On the dashboard, click the 3-dot icon on the space card and select **Custom domain**.
    
    ![](https://apuqtiwclzoqhluvxsdm.supabase.co/storage/v1/object/public/help-center/0d/0d093ed749a931bbb7ca92c8d7594238.png)
    
2.  Enter a subdomain, not the root domain. Common choices:
    
    -   `testimonial.yourwebsite.com`
        
    -   `love.yourwebsite.com`
        
    -   `shoutout.yourwebsite.com`
        
        ![](https://apuqtiwclzoqhluvxsdm.supabase.co/storage/v1/object/public/help-center/10/1022b0f1710e5ff25eb2e0b4c467475c.png)
        
3.  As you type, a CNAME table appears with copy buttons. Copy these values:
    
    -   **Type:** CNAME
        
    -   **Name:** the subdomain label. For `love.yourwebsite.com`, Name is `love`.
        
    -   **Value:** `cname.testimonial.to`
        
        ![](https://apuqtiwclzoqhluvxsdm.supabase.co/storage/v1/object/public/help-center/c6/c6e2c70b940e039ea292decfba8ed045.png)
        
4.  Pick your DNS host and follow the short steps. Hosts include Cloudflare, GoDaddy, Namecheap, Google/Squarespace, Route 53, and Other. On Cloudflare, turn the proxy off so the cloud is grey (DNS only), not orange.
    
    ![notion image](https://apuqtiwclzoqhluvxsdm.supabase.co/storage/v1/object/public/help-center/b1/b1eb7ed0a1596cd419ce85835fc70768.png)
    
5.  Click **Check DNS**. The result is **connected**, **mismatch**, or **missing**.
    
6.  After the record points at `cname.testimonial.to`, click **Retry connection**. The secure connection (SSL) can take a few minutes.
    
    ![](https://apuqtiwclzoqhluvxsdm.supabase.co/storage/v1/object/public/help-center/85/85bf3fff3f51998e1370b1b873c6565c.png)
    
7.  When the domain is set, the **Custom domain** row in the space sidebar shows the hostname.
    

---

## CNAME details

If the custom domain is `testimonial.yourwebsite.com`, Name is `testimonial` and Value is `cname.testimonial.to`.

**Note:** If you later remove the custom domain from Testimonial, also remove the CNAME record.

Host docs, if you need them:

-   [Cloudflare](https://support.cloudflare.com/hc/en-us/articles/360019093151) — set the CNAME to DNS only, not proxied.
    
-   [Namecheap](https://www.namecheap.com/support/knowledgebase/article.aspx/9646/2237/how-to-create-a-cname-record-for-your-domain/)
    
-   [GoDaddy](https://www.godaddy.com/help/add-a-cname-record-19236)
    

Add a favicon for the custom domain in Extra Settings under [Group Meta Tag](https://help.testimonial.to/en/articles/9452021-group-meta-tag). Upload the icon and save.

![](https://apuqtiwclzoqhluvxsdm.supabase.co/storage/v1/object/public/help-center/c0/c029af2efcbbbc3ca9e340d16b0fdae0.png)

**Note:** DNS can take more than 24 hours. It often finishes sooner. Use **Check DNS** in the custom domain modal for the current result.

---

## Troubleshooting

## The page layout looks different

If you just added the domain and the layout does not match the testimonial.to URL, message us in the chat widget.

## The domain does not work yet

-   Click **Check DNS**. **Connected** means the record matches. **Mismatch** means a record exists, but the value is not `cname.testimonial.to`. **Missing** means the CNAME is not visible yet.
    
-   Wait for the CNAME to propagate. That can take 24 to 72 hours depending on your provider.
    
-   You can also check the record at [What’s My DNS](https://www.whatsmydns.net/#CNAME/).
    

1.  Enter your subdomain.
    
2.  Select the CNAME record type.
    
3.  Click Search. A working record looks like this:
    
    ![](https://apuqtiwclzoqhluvxsdm.supabase.co/storage/v1/object/public/help-center/74/74093b5ebdf8f473e6d90b8b2af41541.png)
    

Once the record points at `cname.testimonial.to`, click **Retry connection**. The secure connection (SSL) can take a few minutes.

## CNAME is added but the domain still fails

-   On Cloudflare, set the CNAME to DNS only, not proxied. The cloud must be grey, not orange.
    
    ![notion image](https://apuqtiwclzoqhluvxsdm.supabase.co/storage/v1/object/public/help-center/b1/b1eb7ed0a1596cd419ce85835fc70768.png)
    
-   Do not add more than one record for the same name. DNS does not allow two CNAME records on one name, and a CNAME cannot sit next to an A record for the same host. Example: if `love.yourwebsite.com` CNAMEs to `cname.testimonial.to`, do not also add an A record for `love.yourwebsite.com`.
    

Need help? Message us in the chat widget.