Iru Wall of Love

Like many organisations scaling quickly, we needed a way to manage our devices without adding significant overhead. Rolling out an MDM solution can feel daunting, but Iru made the onboarding process genuinely straightforward. We were up and running quickly without needing dedicated IT resources to hold the whole thing together.

We are incredibly proud to announce that one of our amazing healthcare clients just officially passed their HITRUST r2 Certification! 

For those who know, HITRUST is the gold standard for healthcare data security, but getting there is no small feat. It requires rigorous evidence collection, tight security parameters, and flawless device management across the entire fleet. 

As their MSP and Compliance Partner, we spent months behind the scenes ensuring every piece of infrastructure, from secure MDM configurations in Iru to robust Google Workspace policies, met the highest possible standards. 

Seeing our client hit "100% compliant" and get that certification across the finish line is the best reward we could ask for. 

A huge shoutout to the rockstars who helped build, verify, and document the security controls that made this happen.
 

Healthcare security doesn’t have to be a headache when you have the right team in your corner. On to the next one!

As a serial founding IT professional, I'm constantly on the lookout for tools that will deliver results without absorbing all of my bandwidth. 

One tool I've been coming back to has been Iru to manage our device fleets. Compared to other MDM solutions, it's been a huge unblock to be able to get access to our tenant and get devices to compliance in a matter of hours, not weeks. 

Iru has also been keeping pace with the modern era, whether it's the ability to link our IdP to the login experience without needing clunky desktop configuration tools or an extensive auto app catalog so I'm not spending time hunting down installer packages every time a patch is released. 

I'm curious to hear what other tools are being used by lean, fast growing teams to keep up both with pace and ease of use. Sound off in the comments.

So... the new starter's laptop is ready. Zero touch has done everything for them and its ready to go. 

Now what? 👀 

Because the device is only the beginning. What comes next determines whether your IT setup actually scales or whether you spend the next twelve months answering the same questions and firefighting problems that didn't need to exist. 

Here's what I always build out next 👇 

📋 Documentation 

The first thing a new starter sees when they log in matters. Is there a clear guide to the tech stack? Do they know what every tool is for and where to go if something isn't working? I build two layers. A company wide overview covering the tools everyone uses, and team specific guides built with each department. Sales, engineering, finance all have different workflows. Generic docs don't cut it. Coordinate with team leads before someone joins and it pays back immediately on day one, I house everything in Notion! 

🔐 Endpoint Security 

A device being set up correctly is not the same as a device being secure on an ongoing basis. Endpoint security means monitoring activity, files and processes in real time, alongside your MDM enforcing policies, locking down settings and ensuring encryption. The bit people underestimate is maintaining the desired state...you need a system that detects changes and remediates automatically. That ongoing enforcement is what keeps your posture solid as you grow. Iru mostly does it for me! 

🔑 Single Sign On 

One set of credentials, one place to log in, every app accessible from a single landing page. No password sprawl or no forgotten logins (unless you forget the SSO login!) The security case is just as strong. One identity provider means one place to enforce authentication, password and timeout policies across your entire stack. And when something goes wrong, access gets revoked across everything in a single action. Every minute an account stays active that shouldn't be is a window of risk. Okta is my friend here... but you can do it without (really)! 

None of this is exhaustive, but these foundations make everything else easier. New starters self serve from day one, repetitive questions stop hitting your inbox, and IT gets time back for work that actually adds value. 

Build the systems, and it'll run for you.

Zero touch deployment changed my life. Here's why 📦 

Before I set it up for the first time, getting a new starter's laptop ready was a manual job. Installing apps, configuring settings, applying policies. Time consuming, repetitive, and entirely dependent on me being available. 

Iru changed all of that. The enrollment, automated app deployment, blueprints and assignment maps are seamless. You set it up once, and it just runs for you and takes care of it. 

Here are the three reasons I'll never go back 👇 

🎯 Employee Experience 

A person's first day sets the tone for everything that follows. If they open a box and their device is ready, configured, and feels intentional, that matters. It tells them the business is organised and that someone thought about their experience before they even arrived. 

🔐 Compliance 

Same security policies. Same app versions. Same baseline configuration across every device. No manual variations, no missed steps, no corners cut. That consistency feeds directly into your security posture and makes audits significantly less painful. 

⚡ IT Efficiency 

No more sitting with every new starter getting their device ready. No more building machines in advance and hoping nothing changes before they arrive. Zero touch gives that time back to the IT team to focus on work that actually needs them. 

Wherever I go, Zero Touch is one of the first things I implement to free up my time for me to do more value adding work. 

If you're still setting up devices manually, save yourself the pain and automate it!

Welcome to the revolution. I’m on my 2nd Iru (Kandji) role and it’s a so easy to use. Their vulnerability add on is super helpful too. If you’re on the Macadmins slack - join the #iru channel

For a long time, macOS onboarding at Moonpig has been a labour of love ... emphasis on the labour. 

My team was stuck in a cycle of manual provisioning: unboxing hardware, manually enrolling devices, pre-staging user accounts, and babysitting software installations one by one. It was a high-touch, low-value process that kept my team focused on repetitive manual tasks instead of high-impact engineering. 

We’re changing that. We are officially mid-migration to Iru for our macOS management. 

The shift isn't just about a new UI; it’s about moving to a #ZeroTouch model powered by Iru Blueprints.  

Instead of a checklist of manual tasks, we now define the "desired state" via Blueprints. Whether it’s a creative in London or an engineer working remotely, Iru uses these Blueprints to dynamically deploy the exact configuration, security profiles, and applications the user needs the moment they first power on. 

No more manual staging. Just a seamless, out-of-the-box experience. 

It’s a massive win for my team’s bandwidth and an even bigger win for the employee experience. 

To the Mac Admins in my network: What’s the one manual task you’re most desperate to automate this year? 

#itleadership #workplacetechnology #macos #iru #zerotouch #mdm #endpointmanagement #digitaltransformation #itops

I'm quite pleased with how the Foojee team is helping Iru spread the word about the logo change from the 🐝 to the 🪼 Alex Cooke really out did himself on this one.

Iru is a lifesaver for our Mac fleet. The Auto Apps and Blueprints make deployment a breeze, as well as integrating more apps through ABM.

We recently rolled out Iru, as our Mobile Device Management solution for Apple devices. During our evaluation process, we reviewed several platforms including Microsoft Intune, Iru, and Jamf. After careful consideration, Iru stood out as the solution that delivered the full range of functionality we required, while remaining within an affordable price range. From both a senior and junior engineer perspective, the platform is intuitive and straightforward to configure and manage. The setup experience was smooth, and the interface makes day to day administration simple without sacrificing depth or control. One of the key strengths for us was the ability to assign permissions based on our RBAC roles, allowing appropriate access across the team while maintaining governance and security. From an administrator standpoint, the visibility and control are excellent. From an end user perspective, the experience is seamless and minimally disruptive. We were able to complete the full onboarding process for all devices and users within a month, covering configuration, testing, and full rollout. Overall, Iru has proven to be a reliable, scalable, and cost effective MDM solution. I would highly recommend this platform to any company looking to manage their Apple device fleet efficiently and confidently.

Iru has been a solid solution for managing Apple devices in our organization. The platform is intuitive, easy to deploy, and the automation features make device configuration and maintenance much more efficient. The interface is clear and policies can be applied quickly, which saves a lot of time for IT teams. Documentation and resources are also helpful when setting up new configurations. Iru helps us centralize the management of our Apple devices and automate many tasks that would otherwise require manual configuration. This reduces the time spent on device setup, software deployment, and policy enforcement. As a result, our IT team can manage devices more efficiently and ensure that all machines stay compliant with our security and configuration standards.

I use Iru for endpoint management and threat detection. It lets us manage many devices on one platform, provides endpoint security, and helps manage software across our laptops with ease. I really like the blueprint function and the ability to do conditional logic based on different attributes of different devices. That's been really helpful for us so far. I also really like the ability to add new software to the library catalog, which we can then add to the app store that's available on people's laptops so that they can easily install stuff without having to go out onto the Internet and do it themselves.

I really like that Iru is a one-stop shop for managing all of our devices. It's very user friendly, and I didn't need any specialized training. I was able to follow their documentation to create a well-built system for our business. The ease of use, alongside cost and customer service, was a big factor for switching from Hexnode. The initial setup was very easy. I also appreciate how Iru helps us manage app control on iPads and Macs with its blueprint system, scan for vulnerabilities, implement patch management, and integrate Google Workspace for a secure login system. Windows is still a new feature in their tool belt and is continuously being upgraded. I'm looking forward to additional features that they are adding for that platform.

Very positive, we'd recommend Iru to anyone whether they are standing up an MDM for the first time or migrating from another. We came from a popular Mac-focused four-letter MDM and have really enjoyed the Iru platform. Customer support is night-and-day easier, the product is more than capable for our enterprise compliance needs, and you don't feel like the product is getting worse+costing more due to private equity ownership.

I would recommend this product to any company using MacOS. We moved from using Intune from MacOS devices to Iru with a focus on security and have not looked back. The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations. When things have not worked or we have required support the support team and really responsive and resolve issues fast. Overall this is a product i would not be without.

Our Iru application is a must for our team's applications and security. Now, we do not have to worry about identity theft or data compromise. Overall, Iru is our go-to for security and it's quite dependable as we do not have to worry about identity theft or any form of insecurity. It's quite compactible with other applications.

Exceptionally positive. From first onboarding, their support and engineering team have been reachable, knowledgeable, and so so kind and helpful. Their product team is innovative, and are adding the features that I as am administrator want to see. And when they do roll out totally new functionality like they have done somewhat recently with EDR, with vulnerability management, and with cross-platform device management - it is EASY to show my executive team why moving to Iru for those needs is the right choice. The first thing that drew my organization is was an MDM provider that is focused first and foremost on supporting our Apple-based ecosystem of devices - and Iru from day one has excelled at that. But as time has gone on and we have remained extremely happy customers, the platform has expanded to meet not just our Apple device management needs, but now cover our EDR needs, our vulnerability reporting, management for the few windows and android devices in our fleet - all while remaining easy to use, easy to navigate to where we need to go quickly, and constantly adding new quality of life features. They are committed to growth, not just into new sectors or categories - but to growing the product to make my job as an administrator using their tools easier and more effective.

Iru makes it easy to manage our macOS devices without a lot of overhead. Enrollment is smooth, policies are straightforward to configure, and the interface is easy to work with day to day. It does what we need without getting in the way. We chose Iru because it was easy to use, quick to deploy, and felt like the best fit for managing our macOS devices.

A great solution that saves me a heap of time and having to remember maintenance updates and software roll outs with our 40-50 machines. The time its saved me through its automation and end point defence monitoring well and truly outweighs the subscription. Have renewed several years in a row as a result. Very flexible blueprints for our Mac network - allows me to customise a range of use cases from a large pre-built library, plus add my own custom items. Had great support from Iru with some of the trickier deployment aspects.

I have used Iru in two companies, previously well certified in Jamf. There is still a learning curve when going form one to the other. I like that Iru does almost everything you'd want when it comes to managing macs. It's got about 90% of the way there on various aspects of mac management. Windows being added is a great move and I look forward to seeing that functionality grow.

Overall Iru is a pretty straightforward tool to use and it has helped ups maintain an up to date, compliant fleet of devices. It has helped me fully automate onboarding of new team members and keep my fleet up to date. This also helps us with compliance out of the box.

Its been incredible. The entire project to migrate off of Jamf and onto Iru took us one week from start to finish. We started late because our Jamf contract was up for renewal and we had just discovered Iru. The project went off without a hitch and we have never looked back.

The service is very easy to use. Within a week, I had a basic overview of the instance, and within two weeks, I had something ready to deploy for migration.

Initially we purchased the solution to manage and patch MacOS devices, but after the great experience and support, we expanded this to IOS devices too. We are excited to see how the Windows / Android side of Iru develops over the coming months. We managed to fully configure the system for MacOS management with EntraID authentication in under an hour. Iru allows us to manage our MacOS and IOS devices with ease, it has all the features we need offers great value compared to its competitors. The support team is extremely effective and quick to respond via live chat.

Overall been working well managing our fleet of Apple devices. Also enjoying the new vulnerabilities management, been a time saver. Easy to use interface. Communication with endpoints works very well. Customer support been good. Facilitates the on-boarding/off-boarding cycle for IT teams.

Overall our experience with Iru has been great. It just works. Any time we have ran into an issue the support team is a quick chat away from getting expert help to address our issue promptly. Patch management has been extremely easy just a few clicks to get the latest OS and software patches pushed to end users. Iru is an excellent product that comes in at fractions of the cost of other competitors. The features we use all work seamlessly.

The new workflows are a great improvement over the old blueprints. The prism gives us all the answers we are looking for, be it to hunt down some shadow IT tooling or be it for compliance reasons during an audit. The support team and success managers are really great to work with. The product makes device management straightforward, it's feature-rich without being overwhelming, and it handles updates and patch management effortlessly. They are constantly adding new features, also from feature requests, which demonstrates great value for money.