May 16, 2024

Joel Williams

CEO of You Stream It LLC

North One has always been a wonderful asset and partner to our business. Having been a customer for quite some time, I can say we are not only happy with the financial platform but thankful to have found it. We highly recommend North One to friends, associates, and all businesses we work with, without any hesitation.

North One has always been a wonderful asset and partner to our business. Having been a customer for quite some time, I can say we are not only happy with the financial platform but thankful to have found it. We highly recommend North One to friends, associates, and all businesses we work with, without any hesitation.

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Michael Nicastro

Really easy and simple to onboard with. Fantastic customer service - Brandon has helped me with everything. Looking forward to the future!

Really easy and simple to onboard with. Fantastic customer service - Brandon has helped me with everything. Looking forward to the future!

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Bob Margaret

So happy I moved to North One.  I’ve been looking to make the switch to a digital bank for a while. My business has been growing steadily, but I haven’t been able to get the responsiveness from my traditional bank that I’ve needed to keep pace with critical finance functions. I was blown away by how easy it was to switch and so impressed with the onboarding experience provided by Brandon — he really understood what my biggest pain points were and addressed them proactively and comprehensively. It definitely gave me confidence that I made the right move.

So happy I moved to North One.  I’ve been looking to make the switch to a digital bank for a while. My business has been growing steadily, but I haven’t been able to get the responsiveness from my traditional bank that I’ve needed to keep pace with critical finance functions. I was blown away by how easy it was to switch and so impressed with the onboarding experience provided by Brandon — he really understood what my biggest pain points were and addressed them proactively and comprehensively. It definitely gave me confidence that I made the right move.

Mike USHWN
This online bank is literally the best… This online bank is literally the best I have dealt with. They have clean easy processing, simple tech, and time saving ACH, etc. They also communicate well and try to make the experience positive. I am moving more of my businesses and personal banking them. Date of experience: April 22, 2024
This online bank is literally the best… This online bank is literally the best I have dealt with. They have clean easy processing, simple tech, and time saving ACH, etc. They also communicate well and try to make the experience positive. I am moving more of my businesses and personal banking them. Date of experience: April 22, 2024

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Hadassa Pertman

I have been looking at making the move to North One for a while now, and I’m so happy that I did. The suite of new lending products is impressive and has been able to meet all of my business’ needs right out of the gate. The excellent customer service has also been so refreshing — kudos to Brandon for making my support experience top-notch.

I have been looking at making the move to North One for a while now, and I’m so happy that I did. The suite of new lending products is impressive and has been able to meet all of my business’ needs right out of the gate. The excellent customer service has also been so refreshing — kudos to Brandon for making my support experience top-notch.

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Edan Kelenson

Legit good online banking platform. The envelopes are profit-first compatible, and that’s an A in my books. Appreciate the help support staff for having shown me around.

Legit good online banking platform. The envelopes are profit-first compatible, and that’s an A in my books. Appreciate the help support staff for having shown me around.

Dipisha Patel

North One is a great all-in-one platform for a small business owner like me. The user experience of the application and the customer experience has been good. I like the cards, integrations, lending, support tabs, and chat feature. I just started using it, but I'm looking forward to learning how it can streamline my small business more!

North One is a great all-in-one platform for a small business owner like me. The user experience of the application and the customer experience has been good. I like the cards, integrations, lending, support tabs, and chat feature. I just started using it, but I'm looking forward to learning how it can streamline my small business more!

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Roanie Levy
Kat was super helpful. She helped me understand everything Northone can do. I recommend.

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Trey

Fast, smooth transactions!

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Melissa Stieger

Great and professional experience. North One is better than your average financial institution. 10/10 customer service!

Great and professional experience. North One is better than your average financial institution. 10/10 customer service!

Apr 17, 2024

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Mark

They have a great customer service team, which I appreciate because I prefer human assistance. Very professional and knowledgeable people!

They have a great customer service team, which I appreciate because I prefer human assistance. Very professional and knowledgeable people!

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Nic

I've used a lot of banks - North One stands out. Customer support is super responsive and helpful. I'm also very excited about the new tools they're offering now, like bill payments as well as software discounts. Keep it up!

I've used a lot of banks - North One stands out. Customer support is super responsive and helpful. I'm also very excited about the new tools they're offering now, like bill payments as well as software discounts. Keep it up!

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Nicole
I always receive quick and accurate service from each representative that I interact with. I love the engagement from upper management in making changes to benefit their users.
I always receive quick and accurate service from each representative that I interact with. I love the engagement from upper management in making changes to benefit their users.

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Esther Montgomery

The North One team is great. The instant deposits are a game changer for my business!

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Linda

North One is such a pleasure to work with. The team is very professional and they have great customer service.

North One is such a pleasure to work with. The team is very professional and they have great customer service.

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Shai Medalsy

North One is a great solution for businesses with multiple offices. It's simple, easy to use, and has a lot of great tools. Getting started with North One was quick and easy. The customer service is very helpful.

North One is a great solution for businesses with multiple offices. It's simple, easy to use, and has a lot of great tools. Getting started with North One was quick and easy. The customer service is very helpful.

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Elena K.

I had the pleasure of receiving exceptional assistance from Dene at North One. Specifically, when I needed guidance on sending a wire transfer. As someone relatively unfamiliar with the process, I was grateful for Dene's patient and knowledgeable support. She took the time to explain each step clearly and ensured that I understood the process thoroughly. Dene's professionalism and dedication to helping customers navigate financial tasks are truly commendable. Thanks to her expert guidance, I was able to send the wire with confidence and ease. NorthOne is fortunate to have individuals like Dene on their team, providing top-notch customer service. I highly recommend NorthOne to anyone seeking a bank that not only offers great services but also outstanding support from professionals like Dene.

I had the pleasure of receiving exceptional assistance from Dene at North One. Specifically, when I needed guidance on sending a wire transfer. As someone relatively unfamiliar with the process, I was grateful for Dene's patient and knowledgeable support. She took the time to explain each step clearly and ensured that I understood the process thoroughly. Dene's professionalism and dedication to helping customers navigate financial tasks are truly commendable. Thanks to her expert guidance, I was able to send the wire with confidence and ease. NorthOne is fortunate to have individuals like Dene on their team, providing top-notch customer service. I highly recommend NorthOne to anyone seeking a bank that not only offers great services but also outstanding support from professionals like Dene.

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David Blom

Awesome onboarding experience. Brandon took the time to show me how to use each feature for my business. Excited to grow together.

Awesome onboarding experience. Brandon took the time to show me how to use each feature for my business. Excited to grow together.

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Shay K

Really grateful for Dene who helped me with some questions that I had about my account. She answered everything with detail and was so kind and personable. Excited to use North One for more of my business needs!

Really grateful for Dene who helped me with some questions that I had about my account. She answered everything with detail and was so kind and personable. Excited to use North One for more of my business needs!

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Justin A.

I signed up a few weeks ago and it's been SO much better than my old business bank account. I'm spending less time paying invoices and it's less expensive too.

I signed up a few weeks ago and it's been SO much better than my old business bank account. I'm spending less time paying invoices and it's less expensive too.

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Rebecca Perrin

I had a wonderful experience with Mariam on the support team. I reached out to ask how I can send a same day ACH and she was able to help me and show me a cool feature that North One has to automatically send an email to the receiver. That saved me time and the receiver even reached out to thank me for the email! Thanks Dene for being so quick and helpful. You rock!

I had a wonderful experience with Mariam on the support team. I reached out to ask how I can send a same day ACH and she was able to help me and show me a cool feature that North One has to automatically send an email to the receiver. That saved me time and the receiver even reached out to thank me for the email! Thanks Dene for being so quick and helpful. You rock!

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Grayson C

Wow, who knew customer support could be so cool at a bank?! I needed help with my account and used the chat feature in the app. I expected to have to wait but was surprised to see Dene reply right away. She was friendly and informed, but also just a lot of fun. I’ve never used chat to get a problem solved at my bank but she made me feel like I was important. Thanks North One!

Wow, who knew customer support could be so cool at a bank?! I needed help with my account and used the chat feature in the app. I expected to have to wait but was surprised to see Dene reply right away. She was friendly and informed, but also just a lot of fun. I’ve never used chat to get a problem solved at my bank but she made me feel like I was important. Thanks North One!

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Cedric Soule

I have to say, I love North One. I've received amazing customer service from Mariam, who answers all of my questions promptly. Also, I really appreciate North One’s different lending options. Very exciting. Highly recommend!

I have to say, I love North One. I've received amazing customer service from Mariam, who answers all of my questions promptly. Also, I really appreciate North One’s different lending options. Very exciting. Highly recommend!

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Mark

North One has an amazing team behind it. I've really enjoyed my experience with North One! Kat and the team were extremely helpful in walking me through North One's new lending offering and how it works. This is the bank account small businesses can thrive on. Thank you!

North One has an amazing team behind it. I've really enjoyed my experience with North One! Kat and the team were extremely helpful in walking me through North One's new lending offering and how it works. This is the bank account small businesses can thrive on. Thank you!

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Jason
Excellent!

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Adam Ditkofsky

Excellent service and features. Pleasure to work with the team as well.

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Edan Kelenson
Legit good online bank Legit good online bank. The envelopes are profit first compatible. That’s an A in my books. Appreciate the help support staff for having shown me around. Date of experience: March 28, 2024
Legit good online bank Legit good online bank. The envelopes are profit first compatible. That’s an A in my books. Appreciate the help support staff for having shown me around. Date of experience: March 28, 2024

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Venus Wilson

Great and fast service! My inquiry was answered, and funds delivered promptly.

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Carolyn Duncan

I was very pleased with the prompt responses I've received from the Customer Support team.