
Damon Chen
Founder of Testimonial

NPS and CSAT The Ultimate Comparison Guide
Explore the crucial differences between NPS and CSAT. Our guide offers a detailed comparison with real-world scenarios to help you choose the right metric.

Mastering the Request for Feedback
Turn your customers into advocates. Our guide shows you how to craft a request for feedback that gets real testimonials and valuable insights.

How to Ask Customers for Reviews and Get Them
Learn how to ask customers for reviews with proven tactics. Our guide covers timing, templates, and automation to help you get more social proof.

Voice of the Customer Your Guide to Business Growth
Discover how to capture the voice of the customer. This guide explains how to use VoC data from feedback and testimonials to drive real business growth.

Mastering Customer Satisfaction Metrics
Unlock business growth by mastering customer satisfaction metrics. Learn to measure and act on CSAT, NPS, and CES to improve loyalty and retention.

8 Essential Questions for Feedback That Drive Growth in 2025
Discover the top 8 types of questions for feedback to get actionable insights. Learn how to craft and use them to improve products, UX, and customer loyalty.

A Guide to Video Production for Business
Master video production for business with our guide on strategy, shooting, editing, and proving ROI. Learn from real-world examples to grow your brand.

