Damon Chen

Damon Chen

Founder of Testimonial

    NPS and CSAT The Ultimate Comparison Guide

    NPS and CSAT The Ultimate Comparison Guide

    Explore the crucial differences between NPS and CSAT. Our guide offers a detailed comparison with real-world scenarios to help you choose the right metric.

    Mastering the Request for Feedback

    Mastering the Request for Feedback

    Turn your customers into advocates. Our guide shows you how to craft a request for feedback that gets real testimonials and valuable insights.

    How to Ask Customers for Reviews and Get Them

    How to Ask Customers for Reviews and Get Them

    Learn how to ask customers for reviews with proven tactics. Our guide covers timing, templates, and automation to help you get more social proof.

    Voice of the Customer Your Guide to Business Growth

    Voice of the Customer Your Guide to Business Growth

    Discover how to capture the voice of the customer. This guide explains how to use VoC data from feedback and testimonials to drive real business growth.

    Mastering Customer Satisfaction Metrics

    Mastering Customer Satisfaction Metrics

    Unlock business growth by mastering customer satisfaction metrics. Learn to measure and act on CSAT, NPS, and CES to improve loyalty and retention.

    8 Essential Questions for Feedback That Drive Growth in 2025

    8 Essential Questions for Feedback That Drive Growth in 2025

    Discover the top 8 types of questions for feedback to get actionable insights. Learn how to craft and use them to improve products, UX, and customer loyalty.

    A Guide to Video Production for Business

    A Guide to Video Production for Business

    Master video production for business with our guide on strategy, shooting, editing, and proving ROI. Learn from real-world examples to grow your brand.

    Mastering Reviews on Social Media

    Mastering Reviews on Social Media

    Unlock the power of reviews on social media. Learn how to leverage customer feedback to build trust, boost SEO, and drive sales with our expert guide.

    Using Videos on Landing Pages to Boost Conversions

    Using Videos on Landing Pages to Boost Conversions

    Discover how videos on landing pages can dramatically increase conversions. Learn expert strategies for choosing, placing, and optimizing your video content.