Testimonial Email Assistant

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Testimonial Email Assistant: Streamline Your Customer Feedback Process

In today's competitive business landscape, customer testimonials are invaluable. They provide social proof, build trust, and can significantly influence potential customers' decisions. However, collecting these testimonials can be a time-consuming and often overlooked task. That's where the Testimonial Email Assistant (T.E.A) comes in.

What is the Testimonial Email Assistant (T.E.A)?

The Testimonial Email Assistant is an innovative tool designed to automate and streamline your testimonial collection process. It takes the hassle out of following up with customers and ensures you never miss an opportunity to gather valuable feedback.

How T.E.A Works

T.E.A integrates seamlessly into your existing email workflow:

Send your regular confirmation email to your customer.

BCC T.E.A's unique email address and include a special snippet with customer details.

T.E.A automatically schedules a personalized testimonial request.

The request is sent based on your custom timing settings, ensuring optimal engagement.

This process allows you to focus on delivering great products or services while T.E.A handles the follow-up for testimonials.

Setting Up T.E.A for Your Business

Getting started with T.E.A is quick and easy. Follow these two simple steps:

Step 1: Add T.E.A to Your Emails

Every time you send a confirmation email to a customer, BCC the following unique email address:

assistant+927cd40a-5c67-4975-6960-890d0b110cf8@testimonial.to

This allows T.E.A to capture the necessary information without interfering with your customer communication.

Step 2: Include Customer Details

Include either the script , comment or pixel snippet in each HTML email, replacing $PLACEHOLDER with the customer's details.

The invitation email will be sent to the address specified in this snippet. Use the comment tag when your platform doesn’t support adding external scripts.

<script type="application/json+testimonialto">
{
  "name": "$PLACEHOLDER",
  "email": "$PLACEHOLDER"
}
</script>

This snippet provides T.E.A with the necessary information to personalize the testimonial request.

Benefits of Using T.E.A

Automation: Save time and resources by automating the testimonial collection process.

Personalization: Each request is tailored to the individual customer, increasing response rates.

Timing Control: Set optimal delays for sending requests to ensure the best customer experience.

Seamless Integration: Works with your existing email system without requiring major changes.

Increased Testimonial Collection: Never miss an opportunity to gather valuable customer feedback.

By implementing the Testimonial Email Assistant, you're not just saving time - you're investing in a powerful tool that can significantly boost your marketing efforts and customer relationships.;/script>