19 Best Yotpo Alternatives For Collecting & Displaying Reviews
Date
Jan 19, 2025
Description
Explore the best Yotpo alternatives for collecting and displaying customer reviews. Find the perfect tool to enhance your business’s reputation.
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Current Column
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When your customer arrives at your store and sees that a few other customers like them have recently bought the exact product they are looking at, they are more likely to trust your store and make a purchase. A social proof pop-up like this is an effective way to boost sales and can be created using features from a Yotpo alternative. This article will explore the best Yotpo alternatives for collecting and displaying reviews and other user-generated content.
Testimonial software like the one from Testimonial can help you achieve your goals by allowing you to collect, customize, and display reviews and other user-generated content that boost sales without the need for complex technical skills.
What is Yotpo?
Primarily, Yotpo is a user content and review-generating eCommerce platform. Much like Testimonial, the platform allows businesses to form and maintain a customer community by showcasing genuine reviews and ratings, both essential tools for social proofing. Yotpo supports businesses in generating reviews using many systems and can support content based on various mediums, including visuals, text, and video.
Yotpo helps stores capture user-generated content (UGC), which they use to drive traffic back to their sites and increase sales. It is free for everyone.
Boost Reviews and ROI with In-Mail Forms and SEO
Yotpo’s in-mail review form allows buyers to leave reviews in their inboxes, generating up to nine times more reviews than other review platforms.
Yotpo’s premium users can then leverage reviews for SEO via our unique partnership with Google. They can be pushed in Facebook posts or paid Facebook Ads, which has been proven to increase ROI dramatically for Yotpo users. Beyond reviews, Yotpo’s Community Q&A feature lets shoppers ask questions and get answers from past buyers.
Yotpo is a prominent player in the e-commerce space. It helps companies collect and showcase user-generated content, such as customer reviews and ratings. Its robust features allow businesses to boost trust and engagement with their customers. Unsurprisingly, many brands turn to Yotpo to improve their e-commerce store’s performance. However, not every business can or wants to use Yotpo.
Some companies, especially startups and small businesses, find the pricing model doesn’t fit their budget. Others discover they need a more tailored solution to meet their current needs and goals. As a result, they seek out Yotpo alternatives that can help them achieve similar results without the cost or complexity of Yotpo.
The Cost of Yotpo
Yotpo’s premium pricing reflects its extensive capabilities, but not every business needs every feature it offers. For a small eCommerce business, paying for advanced tools like AI-driven insights or multi-platform integrations might not be worth it if they only use a fraction of those features.
Scalability and Complexity
While Yotpo can be fantastic for larger companies or established brands, smaller businesses often need a tailored solution that fits their current size and growth trajectory without paying for tools they won’t use immediately.
Additionally, some businesses might find the platform’s user interface or onboarding process overwhelming. This leads them to explore alternatives, prioritizing ease of use and quick implementation.
Alternatives That Provide Value
Luckily, the market is packed with Yotpo alternatives that balance affordability and functionality. Tools like Loox, Okendo, and Judge.me often make the shortlist for budget-conscious business owners. These platforms may not replicate Yotpo’s entire feature set, but they deliver where it counts—enabling businesses to showcase customer reviews, build trust, and boost conversions.
Why Switching to a Yotpo Alternative Could Be the Right Move for Your Business
For many, switching to a Yotpo alternative isn’t just about saving money; it’s about finding a platform that aligns better with their unique needs. Whether it’s easier customization, a more straightforward interface, or a specific integration, an option usually ticks all the right boxes without the hefty price tag.
Choosing the right user-generated content platform requires understanding your business’s current needs and future goals. While Yotpo remains a solid choice for many, exploring alternatives can help you strike the perfect balance between cost and functionality, giving you the tools to grow your business without overextending your resources.
Testimonial: Boost Credibility with Authentic Customer Reviews
Testimonial simplifies the process of building trust and credibility for businesses. Our software allows easy collection and display of authentic client testimonials, featuring video and text options, an embeddable 'wall of love' widget, a clever Email Assistant, and third-party review imports.
Ideal for content creators, agencies, eCommerce, and SaaS companies, Testimonial helps boost your credibility and conversion rates by showcasing real customer experiences. Build a wall of love for free today with Testimonial.
19 Best Yotpo Alternatives for Collecting & Displaying Reviews
1. Testimonial Software: Build Trust with Authentic Customer Feedback
Testimonial simplifies the process of building trust and credibility for businesses. Our software allows easy collection and display of authentic client testimonials, featuring video and text options, an embeddable 'wall of love' widget, a clever Email Assistant, and third-party review imports.
Ideal for:
Content creators
Agencies
eCommerce
SaaS companies
Testimonial helps boost your credibility and conversion rates by showcasing real customer experiences. Build a wall of love for free today with Testimonial.
2. Sprout Social: A Comprehensive Tool for Managing Online Reputation
Sprout Social is at the forefront of the list of top online review management tools, which functions as a one-stop shop for everything regarding brand reputation management. Brands can use Sprout’s review management, social listening, and sentiment analysis features to monitor their brand’s online reputation at all times.
What are your customer’s opinions about your product?
Are there positive reviews gaining traction online that need to be documented?
Do you need to mitigate a social media crisis?
These are daily pain points that brands face, and Sprout Social provides easy-to-use features to help brands respond to feedback and tackle issues effectively. Sprout can also help your team increase ROI and efficiency through:
Automation
Chatbots
Artificial intelligence
3. Birdeye: Build Customer Relationships Through AI
This AI-powered platform helps brands manage their online reviews effortlessly and build great customer relationships. Birdeye is a tool that enables you to leverage the power of AI so you can boost ratings, be more aware of customer feedback, and understand what your customers want.
Through this online review management tool, businesses can gain customer experience insights to help them effectively target pain points and grow sales. Birdeye also helps to connect better with prospects through available social media channels. Establishing trust with your customer base significantly affects ROI and business growth.
4. Yext: Keep Customers Updated with Accurate Business Information
Businesses with physical stores that need to regularly update their customers on location changes or expansion to multiple areas can take advantage of Yext to do this seamlessly. This is one of the best tools to manage your online footprint and help customers find you easily.
Yext allows users to update search engines with relevant keywords and include their information in major online directories. It also offers personalized responses for better communication and a centralized review dashboard to update brands on positive or negative feedback online continually. There are no integrated features for social media management.
5. Trustpilot: Leverage The Power Of An Established Public Platform
Due to its broad reach as a public platform, brands can leverage Trustpilot to follow up on trends and conversations about their business and competitive advantages. Brands can encourage their customers to leave reviews here to build a positive reputation online.
You can also use this to monitor what customers say about your competitors and how you can improve your products to stay ahead of them in your industry.
6. Brand24: Track What Customers Are Saying About Your Brand Online
When choosing an online review management tool, a critical feature to watch out for is keeping track of what customers and critics are saying about your brand online. Brand24 features a media monitoring and analytics tool that does this satisfactorily. These tools provide brands with proper insight into their online presence.
Apart from this, you can stay updated on any keyword associated with your brand on social media, including:
Facebook
TikTok
Instagram
Twitter
It also monitors reviews on top review sites like:
Google App Store
Yelp
TripAdvisor
Brand24 features a tool that analyzes the performance of your keywords based on social media reach and sentiment analysis.
7. Mention: Monitor and Analyze Online Review Management
Mention features The Brand Grader, a dedicated tool for monitoring and analyzing online review management. The tracking runs across:
Various websites
Review platforms
Social media
Due to this broad reach, several brands can count on this online review management tool to provide valuable insights and timely updates whenever a keyword is mentioned with the brand. Gaining access to the feature on sentiment analysis requires a pro plan that costs more.
8. Broadly: Help Small Businesses Get More Reviews
Broadly is a web-based, cloud online review management tool that makes small and medium businesses stand out within and outside their locality. For most small businesses, attracting leads through positive reviews and connecting with customers can be a hassle, especially when considering your competition’s quality and spread. Broadly helps to make this easier by implementing features to help you do this from a single easy-to-use app.
These features include:
Streamlined email communication
Automated web chat
Automatically sending out review requests
Google leads
Client reminders about appointments
Managing all interactive social media platforms within one tool
9. Qualtrics: Collect and Organize Customer Feedback
The primary feature of Qualtrics is to help brands collect and organize customer feedback through ready-to-use survey templates. These surveys can be distributed via diverse methods, including:
Through this feedback, brands can learn first-hand what their customers think about their products and ways to improve their service delivery significantly. This is a handy way to listen to conversations surrounding your brand’s image and act accordingly.
Qualtrics is best for conducting market research around marketing and branding for your business, as it lacks social media management and competitive analysis features.
10. Reviewly AI: Get More Google Reviews with AI
Reviewly AI is a new review management software that helps businesses get more Google reviews with AI. Reviewly AI enables you to one-click connect Google Business pages-- which is excellent for:
Single-location businesses
Multi-location businesses
Agencies managing client businesses
You can also send automated SMS campaigns to customers for reviews, and it helps customers write AI-assisted, high-quality reviews within seconds.
Reviewly AI users can also leverage the AI assistant to better respond to customer reviews, saving you time and the headache of crafting the perfect response. Reviewly AI is affordable and offers a 7-day free trial across all business and agency plans.
11. SocialPilot Reviews: Generate, Manage, and Respond to Reviews
SocialPilot Reviews lets you generate, manage, and respond to reviews at scale from a single AI-powered platform. You can request reviews via automated email and SMS campaigns, track feedback across multiple locations and brands, and foster customer trust by promptly addressing feedback.
Optimize your online reputation and drive business growth with actionable insights from genuine customer reviews. Analyze individual reviews of your customer success team to identify issues to resolve and optimize your tools and business. This allows you to maximize your reputation with actionable tasks.
12. ReviewTrackers: Manage and Monitor Reviews from Over 100 Sites
ReviewTrackers allows you to manage and monitor your reviews from 100+ review sites in an aggregate platform, giving you an overview of consumers' thoughts. You can assign individual reviews to specific people on your team based on their content, a single-click button to share high-impact or high-priority reviews, and respond to reviews by your brand guidelines.
13. Podium: An Online Reputation Tool for Local Businesses
Another tool that simplifies online review management for local businesses is Podium. Podium focuses on driving more leads and building engagement by taking advantage of the seamlessness of texting. With this tool, customers can leave reviews for your products in a few clicks. As a brand, you can:
Automate review invites
Track online trends and keywords
Respond promptly to reviews
Build better customer relationships through its interface
This online reputation management tool works great with Google Reviews and is handy for improving customer service. It doesn’t help with social media management or social listening.
14. Reputation: Monitor, Respond, and Broadcast Reviews
Reputation lets you easily monitor, request, and respond to reviews on hundreds of third-party sites. The platform also makes it easy to broadcast positive customer feedback on your website and across social platforms like:
Facebook
X
Google
You can take it further by analyzing review sentiment to uncover trends, analyze performance, and prioritize the next steps. Reputation's Review Booster can help you turn customer survey responses into ratings and reviews on Google, Tripadvisor, and more. Reputation can help increase review volume by up to 40 percent. by supercharging your review requests
15. Bazaarvoice: A Leading Customer Review Platform
Bazaarvoice is a leading customer review and rating platform that helps businesses collect and display authentic content from their brand advocates in a well-curated manner. With over 6,000 global clients, Bazaarvoice is known to create high-converting shopping experiences for its users, driving up to a 172% increase in revenue.
Bazaarvoice also offers a range of features to help businesses make data-driven decisions based on customer feedback, including:
16. Widewail: Collect Testimonials and Manage Your Online Reputation
Apart from collecting and showcasing customer feedback, Widewail manages your online reputation. With features like review monitoring and response management, Widewail keeps your brand's image positive and trustworthy.
It combines testimonial collection with reputation management tools, supporting a solid online presence while showcasing customer success. Its user-friendly interface makes managing testimonials and reviews a hassle-free experience. Widewail helps you optimize your testimonial strategy and improve results.
17. Trustmary: Simple Testimonial Collection and Display
Trustmary focuses on simplicity and ease of use, so it's perfect for businesses looking for a straightforward way to capture and display customer feedback. People without technical knowledge can easily collect, manage, and display testimonials. And, of course, Trustmary offers actionable insights and analytics to help you optimize your testimonial strategy.
Trustmary's features are designed to make collecting, managing, and displaying testimonials simple and efficient:
Easy testimonial collection: Use a simple and user-friendly submission process to gather your customers' video, audio, and text-based testimonials.
Customizable forms: Tailor testimonial submission forms to get the most relevant feedback possible.
Display options: Choose from masonry, carousels, and lists to display your customer stories in style.
18. Shoutout: Simplified Video Testimonial Collection
Shoutout is a simple and effective tool for collecting and showcasing video testimonials from your customers. Businesses can quickly gather customer feedback and turn it into compelling testimonial videos that boost trust and conversions.
Whether you want to collect text and video testimonials or combine both, Shoutout makes the process effortless. You can ask customers to share their experiences using testimonial collection forms, and Shoutout handles the rest.
Features:
Automated video collection and follow-up requests
Turnkey video editing with pre-built templates
Custom branding and overlay options
Centralized dashboard for managing multiple clients’ testimonials.
19. Soapbox By Wistia: Innovative Video Creation and Sharing Platform
Soapbox by Wistia is an innovative video creation and sharing platform. It streamlines video communication for businesses. It is ideal for:
Product demos
Sales pitches
Internal communication
Soapbox allows users to record, edit, and share high-quality videos directly from their browsers.
Choosing the Best Tool for Collecting & Displaying Customer Reviews
The best customer review tools offer flexibility in how you gather testimonials. Look for software that can capture testimonials from multiple sources, including social media platforms, emails, review websites, and even video recordings.
The tool should allow the testimonial request process to be customized and quickly adapt to your specific workflow and branding, ensuring it fits your business model and customer preferences.
Integrations: Make Customer Review Tools Work For You
A good testimonial tool should seamlessly integrate with your existing software stack, such as CRM, email marketing platforms, or marketing automation systems. These integrations ensure a smooth data flow, automating collection, management, and distribution of testimonials.
For example, integrating your CRM could trigger testimonial requests based on specific customer interactions, improving efficiency.
Organizational Features: Get Organized With Customer Reviews
Managing many testimonials can be challenging without the right organizational tools. Choose software with robust organization features such as tagging, categorizing, and filtering testimonials.
These features allow you to quickly sort through testimonials by date, platform, rating, or specific product mentions, making it easier to find and showcase the most relevant feedback when needed.
Control and Ownership: Stay In Charge of Your Customer Reviews
Ensure the tool gives you complete control and ownership of your testimonials. You should be able to export, store, and display testimonials wherever you want without being tied to a particular platform. This flexibility allows you to maintain control over your content, ensuring you can use it in a way that best aligns with your business goals and branding strategy.
Review Distribution: Spread The Love Across Multiple Platforms
Some tools allow you to distribute reviews across different platforms strategically. If improving your online presence across specific review sites is a priority, look for a tool that enables this. It should allow you to direct particular reviews to key platforms based on your business objectives, such as maintaining high ratings on essential platforms or increasing the volume of reviews on underrepresented sites.
Analytics and Reporting: Measure The Impact of Customer Reviews
Analytics are crucial for understanding the impact of your testimonials. A tool with comprehensive reporting features helps you analyze testimonial data to identify trends, measure performance, and track which types of testimonials resonate most with your audience. With data-driven insights, you can adjust your testimonial strategy for greater impact and ensure that testimonials are contributing to your business growth.
Ease of Use: Make It Easy For Customers to Leave Reviews
Ease of use is essential for both your team and your customers. Look for a tool that offers a simple and intuitive interface to minimize learning curves and increase efficiency. A user-friendly platform ensures that your team can manage testimonials quickly and effectively, while customers are more likely to engage with a straightforward process when submitting their feedback.
Build a Wall of Love for Free Today with Testimonial
Testimonial shows that you're good at what you do. More importantly, they prove this to your prospective customers. Trust me, they care much more about what other people say about your business than what you say. Nearly 80 percent of consumers acknowledge that they read online reviews before purchasing. This is true for companies of all sizes and in every industry.
The more established a business is, the more likely it is to have customer reviews. And these reviews matter. Research shows that online reviews influence the vast majority of consumers (about 90 percent), increasing with age.
Whether you're an up-and-coming eCommerce store or a large enterprise, Testimonial will help you build trust and credibility with your audience.